Jiminny uses virtual numbers for voice and messaging e.g. we don't operate physical devices or hardware.

Our virtual numbers are optimised for domestic 2-way messaging. We cannot guarantee messages will be received on a virtual number if the originating SMS was sent from a number from a different country. Any "successful" delivery of an international SMS to a virtual number is down to our platform providing the best-effort delivery.

Here are some examples for receiving SMS on virtual numbers:

  • Sending an SMS from a UK mobile number to a UK virtual number will arrive. 
  • Sending an SMS from a Belgian mobile number to a Belgian virtual number will arrive.
  • Sending an SMS from an Australian mobile number to a UK virtual number may arrive, but we cannot guarantee this.
  • Sending an SMS from a Spanish mobile number to a German virtual number may arrive, but we cannot guarantee this.
  • Sending an SMS from an Australian mobile number to a US virtual number will likely not arrive.
  • Sending an SMS from a UK mobile number to a Canadian virtual number will likely not arrive.
  • Sending an SMS from any non-US virtual number to a US number will not arrive due to the local country restrictions. The same restrictions are set for Canada.

US & Canada (+1)

There are a few exceptions where it is mandatory to use a Local Long Virtual Number as SenderID as otherwise messages will be rejected. This applies to US & Canada. 

Therefore, if you're sending an SMS from a non +1 number to the +1 destination, it will fail.

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