Jiminny allows you to export your recordings to send out to anyone, but sometimes you need the file to save, store, or share. 

How to download a recording

In a recorded meeting or call in Playback, click the last icon More and select Download. 

How does it work?

1.)  When you click Download, you'll be prompted to name and select a location on your device to save the file
2.)  If there is audio and video, the file will be in MKV format. This can be played on a VLC Player or converted to an MP4 file.
3.) If the recording is audio only, the file will be in M4A. This can be played on a VLC Player or converted to an MP3 file.

Who can download calls?

  • You'll be able to download your own recordings 
  • Managers and admins also have access to Download any user's calls or meetings

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